We Stand By Our Products
At Auvitalliving, your satisfaction is our priority. If you’re not completely happy with your purchase, we offer free returns within 30 days*:
✅ Free Return Shipping: We’ll cover the cost of sending items back to our Sydney warehouse.
✅ Full Refund: Once received, we’ll process your refund within 3 business days.
✅ No Restocking Fees: Unlike some retailers, we never charge hidden fees.
✅Return address: WHS 11, Building 3, 161 Manchester Road Auburn NSW 2144.
*To qualify:
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Item must be unused, in original packaging
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Return request made within 30 days of delivery
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Proof of purchase required
How to Initiate a Return:
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Email service@auvitalliving.com with your order number
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We’ll email a prepaid return label (Australia Post or Aramex)
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Pack the item securely and drop it at any post office
Note: For changed-mind returns over AU$200, a 15% restocking fee may apply. Damaged/defective items are always fully covered.